Monday, May 4, 2009

An experience!

Hi there Team Havoc
Just a friendly email to tell you about our experience with your product.

We are John & Frances Parnell, 2 retired coffee junkies from Wanganui. Until this last weekend we had been resisting the temptation to buy your product. I must confess this was due to the price (PackNSave).
However, eventually, driven by sheer curiosity, we purchased the Espresso Morning Coffee. Our lives have changed forever!!!

We use a Breville Espresso Cafe machine and have been battling with various coffees to find one that does NOT block the filter(s). Ureka...we have at last found, not only a fantastic coffee, BUT one that actually likes our Breville machine.

What ever you guys (and gals) are doing...don't stop doing it. Your product is F A N T A S T I C!!! I'm sure that in time other humble folk like ourselves will also discover your product and enjoy the F A N T A S T I C flavour(s).
A W E S O M E...keep on keeping on.

This email is completely unsolicited, and you have our permission to do with it what you like.

Good luck with your venture.

Best regards
John & Frances Parnell.

1 comment:

  1. Thanks for your lovely e-mail, and kind words, we are so pleased to hear our espresso grind is right for your Breville espresso machine.

    It can be really tough to find the right grind for specific machines. (Not everyone has there own grinder, and to get one that will do the job, does cost!) But we have always maintained –‘the one most important thing you can do to improve your espresso at HOME is to buy a grinder.

    With commercial espresso a good barista will be changing the grind of the coffee often, to ensure the perfect extraction. Freshness is always important, Fresh is best! Humidity also affects the rate of pour.

    We delivery fresh coffee to Pak n Save every week so you can be sure of freshness. And our main market is the Home enthusiast and we try to find the grind that suit the devices the home users are using to brew their coffee, so it truly was great to hear from you..

    Thanks again for your lovely e-mail, I have printed it out and will hang it on the roasting shed wall. Awesome!